Privacy Policy

Grapl Inc. (“Grapl”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This policy explains what we collect, how we use it, and the choices you have. We handle personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws.

Information we collect

We collect personal information only when you choose to provide it, including when you:

• Submit a form or contact request (e.g., your name, email address, and message)
• Create an account or sign in to our platform
• Correspond with us by email

We also automatically collect limited technical information—such as your IP address, browser type, and pages visited—through standard server logs to operate and secure the site.

How we use your information

• To respond to your inquiries and provide the services you request
• To operate, maintain, and improve our website and platform
• To communicate with you about your account or requests
• To protect the security and integrity of our systems
• To comply with legal obligations

How we share your information

We do not sell your personal information. We may share it with trusted service providers who help us operate our business—such as cloud hosting and email delivery providers—and only to the extent necessary to provide their services. These providers are required to safeguard your information. We may also disclose information where required by law.

Data retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law, after which it is securely deleted or anonymized.

Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your rights

Subject to applicable law, you have the right to access, correct, or request deletion of your personal information, and to withdraw consent to its use. To exercise these rights, please contact us using the details below.

Cookies

We use cookies and similar technologies as described in our Cookie Policy. You can control cookies through our Manage Cookies page and your browser settings.

Contact

If you have questions or requests regarding your personal information, please reach out through our contact page or write to us at Grapl Inc., 11 Spalding Drive, Brantford, ON N3T 6B7, Canada.